FAQ
Camping San MarcoHow can we help you?
Frequently Asked Questions
What are the cancellation/cancellation terms?
The cancellation of the booking must be received by Camping San Marco in writing and with a legible signature of the holder. In the event of cancellation for any reason at least 10 DAYS before the start of the holiday, the campsite will refund the deposit withholding the booking fee (€15.00)plus a cancellation fee (€18.00). If the cancellation is due to the closure of the regions/borders, the campsite will refund the deposit, retaining only the booking fees, or will issue a voucher, valid until September 2023, for the total value of the amount you paid. If the cancellation is made for other reasons after the 10-day deadline, the deposit will be fully retained. However, it is possible to take out insurance on the deposit, which would cover any cancellation after the 10-days deadline. Policy details are available in the booking info section (booking protection) of our website.
Can I change my arrival and departure dates?
Any changes to the booked period must be received no later than 30 days from the beginning of your holiday. Changes will be allowed according to our availability and upon a payment of € 10.00 fee.